What's New In Gartner's Hype Cycle For CRM, 2019

Worldwide spending on customer experience and relationship management (CRM) software grew 15.6%, from $41.7B in 2017 to $48.2B in 2018, and is projected to reach $55.2B in 2019.

Read more: https://www.forbes.com/sites/louiscolumb...

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